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Admin & Claims

If you would like to discuss your existing policy or make a claim please telephone 0161 491 5532.

 

New Customers

To get a free, no obligation quote, or to find out more about how Totally can help protect you, please call us on 0161 428 6472.

Alternatively, complete the form on this page and an advisor will contact you as soon as possible.

(Please note that you may be called by a mobile number or 0161 landline).

 

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Intrinsic Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Email: complaints@intrinsicfs.com
Tel: 0191 241 0700

You can find more information by visiting the Intrinsic Financial Services website: www.intrinsicfs.com/contacts

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

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